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Showing 1 - 18 of 18 Results
1.
Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certifi...
Customer Satisfaction Measurement Simplified: A Step-by-Step Guide for ISO 9001:2000 Certifi... by Terry G. Vavra ISBN: 9780873895002 List Price: $40.00
$14.95 (Save 62%)
2.
Aftermarketing
Aftermarketing by Vavra, Terry G. ISBN: 9780786304059 List Price: $15.00
$9.99 (Save 33%)
3.
Customer Delight Principle Exceeding Customers' Expectations for Bottom-Line Success
Customer Delight Principle Exceeding Customers' Expectations for Bottom-Line Success by Keiningham, Timothy L., Vav... ISBN: 9780658010040 List Price: $32.95
$9.64 (Save 70%)
4.
Loyalty Myths Hyped Strategies That Will Put You Out Of Business-and Proven Tactics That Rea...
Loyalty Myths Hyped Strategies That Will Put You Out Of Business-and Proven Tactics That Rea... by Keiningham, Timothy L., Vav... ISBN: 9780471743156 List Price: $24.95
$19.11 (Save 23%)
5.
Influence of Advertising's Affective Qualities on Consumer Response
Influence of Advertising's Affective Qualities on Consumer Response by Silk, Alvin J., Vavra, Terr... ISBN: 9781178598445 List Price: $18.75

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6.
Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyz...
Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyz... by Terry G. Vavra ISBN: 9780873894050 List Price: $61.00
$2.08 (Save 96%)
7.
Vavra : Aftermarketing - Spanish Edition
Vavra : Aftermarketing - Spanish Edition by Vavra, Terry G. ISBN: 9780201621853 List Price: $16.00

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8.
The Influence of Advertising's Affective Qualities on Consumer Response
The Influence of Advertising's Affective Qualities on Consumer Response by Alvin J Silk, Terry G Vavra ISBN: 9781297827419 List Price: $21.95

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9.
Influence of Advertising's Affective Qualities on Consumer Response - Primary Source Edition
Influence of Advertising's Affective Qualities on Consumer Response - Primary Source Edition by Silk, Alvin J., Vavra, Terr... ISBN: 9781294451198 List Price: $18.75

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10.
Cmo Medir la Satisfaccin del Cliente Segn la ISO 9001:2000 (2 Edicin)
Cmo Medir la Satisfaccin del Cliente Segn la ISO 9001:2000 (2 Edicin) by Terry G. Vavra ISBN: 9788495428943

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11.
Aftermarketing
Aftermarketing by Vavra, Terry G. ISBN: 9781556236051 List Price: $30.00
$2.50 (Save 91%)
12.
Influence of Advertising's Affective Qualities on Consumer Response
Influence of Advertising's Affective Qualities on Consumer Response by Silk, Alvin J., Vavra, Terr... ISBN: 9781018595498 List Price: $24.95
$26.81
13.
Influence of Advertising's Affective Qualities on Consumer Response
Influence of Advertising's Affective Qualities on Consumer Response by Silk, Alvin J., Vavra, Terr... ISBN: 9781018600628 List Price: $12.95
$14.98
14.
The Influence of Advertising's Affective Qualities on Consumer Response
The Influence of Advertising's Affective Qualities on Consumer Response by Alvin J Silk, Terry G Vavra ISBN: 9780343200718 List Price: $10.95

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15.
The Influence of Advertising's Affective Qualities on Consumer Response
The Influence of Advertising's Affective Qualities on Consumer Response by Alvin J Silk, Terry G Vavra ISBN: 9780343200725 List Price: $21.95

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16.
The Influence of Advertising's Affective Qualities on Consumer Response
The Influence of Advertising's Affective Qualities on Consumer Response by Alvin J Silk, Terry G Vavra ISBN: 9780353240629 List Price: $17.95

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17.
The Influence of Advertising's Affective Qualities on Consumer Response
The Influence of Advertising's Affective Qualities on Consumer Response by Alvin J Silk, Terry G Vavra ISBN: 9780353240636 List Price: $36.95

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18.
The Influence of Advertising's Affective Qualities on Consumer Response
The Influence of Advertising's Affective Qualities on Consumer Response by Silk, Alvin J., Alvin J Sil... ISBN: 9781376159578 List Price: $10.95

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